Privacy Policy

This Privacy Policy describes how SnapCal ("we," "us," or "our") collects, uses, and protects your information when you use the SnapCal mobile application and website at snapcal.site (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

• Account information: When you create an account, we collect your email address and password.
• Profile information: Height, weight, age, gender, and fitness goals you enter to personalize your experience.
• Food diary entries: Meals, photos, and nutritional data you log in the app.
• Weight logs: Weight entries and progress data you record.
• Support communications: Messages you send to our support team.

Information Collected Automatically

• Usage data: Features you use, pages you visit, and how you interact with the app.
• Device information: Device type, operating system version, unique device identifiers, and app version.
• Log data: IP address, access times, and crash reports.
• Analytics data: Aggregated, anonymized data about app usage patterns collected via Google Analytics.

Photos and Camera

When you use the AI food scanning feature, images you capture are processed by our AI systems to identify food items and estimate nutritional content. Photos used for food scanning are processed and not permanently stored unless you explicitly save them to your diary.

Health Data

SnapCal may access Apple HealthKit data (such as steps and activity) if you grant permission. This data is used solely to provide app functionality and is never shared with third parties or used for advertising.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your calorie targets, macro goals, and diet recommendations
• Analyze AI food recognition results and return nutritional data
• Send you important updates, notifications, and service communications
• Respond to your support requests
• Monitor and analyze usage trends to improve the app experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:

• Service providers: We work with trusted third-party providers (cloud hosting, analytics, payment processing) who access data only as needed to perform services on our behalf and are bound by confidentiality obligations.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before this occurs.
• With your consent: We may share information in any other way with your explicit consent.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time by contacting us at support@snapcal.site. We will delete your data within 30 days of a verified deletion request, except where retention is required by law.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe your child has provided us with personal data, please contact us at support@snapcal.site.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a portable format.
• Objection: Object to certain types of data processing.
• Opt-out: Opt out of marketing communications at any time.

To exercise any of these rights, contact us at support@snapcal.site.

8. In-App Purchases and Subscriptions

All purchases and subscriptions in SnapCal are processed through Apple's App Store. We do not collect or store your payment card information. Apple's privacy policy governs payment data. Subscription management (including cancellation) is handled through your Apple ID account settings.

9. Third-Party Services

The Service uses the following third-party services that may collect data according to their own privacy policies:

• Google Analytics: Used to analyze app usage. Data is anonymized and aggregated. You can opt out via device settings.
• Apple HealthKit: Optional integration. Data from HealthKit is not shared with any third party or used for advertising.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@snapcal.site
Website: snapcal.site